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Saudi Arabia’s General Authority of Civil Aviation (GACA) has released its latest complaint-based classification index for airlines and airports, offering a snapshot of passenger service performance across the Kingdom’s aviation sector in March 2026. The monthly index, which ranks service providers based on passenger complaints, recorded 2,033 complaints against airlines during the month and is designed to improve transparency, inform passenger choice and encourage competitio

Riyadh, Saudi Arabia, November 3 (Saudi Arabia Breaking News) – The General Authority of Civil Aviation (GACA) has released its monthly performance report for September 2025, evaluating the Kingdom’s domestic and international airports based on 11 key indicators aimed at enhancing passenger services and overall airport experience. Airports were divided into five categories. In the category of international airports handling more than 15 million passengers annually, King Khali

Riyadh, September 29 (Saudi Arabia Breaking News) – The General Authority of Civil Aviation (GACA) released its August 2025 report on...